Call 713-723-9142



Technical Writing Workshop

Who should attend?

  • Auditors
  • Business managers
  • Engineers
  • IT professionals
  • Project managers
  • Documentation specialists
  • Operations specialists

The Technical Writing Workshop offers:

  • A refresher for writing skills for reports, proposals, presentations, technical papers, procedures, and policies.
  • A grammar and punctuation skills refresher.
  • Time-saving and accuracy-improving editing techniques.
  • Tips for helpful Microsoft Word® functions that can make the writing process easier.
  • Job aids that can help you write concisely and clearly.
  • Personal copies of both our Technical Writing Guide and the Handbook of Technical Writing for each participant
  • An opportunity for you to bring a current document project to work on during the course so that you can receive feedback from our technical writers.

Date: TBA
Time: 8:00 a.m. – 5:00 p.m. each day

Early-bird pricing: $795.00
Regular pricing: $895.00

Click here to register.

What’s Your Email Reputation?

Are you one of the 70% of people who receive too many emails? Do you send too many emails? Most of us have forgotten that the tool is secondary to the message.

Who should attend?

  • Anyone who uses email
  • Anyone who desires to use email more efficiently

The Email Workshop offers the following topics:

  • Managing email
  • Identifying the most effective way to communicate in an email
  • Using email when a phone call would be more expedient
  • Overusing the ‘Reply All’ function

Attendees will begin to use email in a more efficient and effective way without overfilling clients’ inboxes. In doing so, participants will be equipped to build a more positive and professional email reputation.

Organizational Development

Who should attend?

  • New supervisors or managers
  • Experienced supervisors or managers
  • Process improvement specialists
  • Technical or administrative team members

You will learn how to:

  • Build a transition toolkit.
  • Map a business process.
  • Design a performance-based recognition/reward system.
  • Improve performance so that everyday performance is best performance.
  • Incorporate the power of teams into your action plans.


Email Etiquette Webinar

If you would like to host an Email Etiquette Webinar for your team, please contact Samantha Hinckley at or 713-723-9142.

Please contact us for additional information or if you would like us to visit onsite.