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Courses

Workshops

Technical Writing Workshop

Who should attend?

  • Auditors
  • Business managers
  • Engineers
  • IT professionals
  • Project managers
  • Documentation specialists
  • Operations specialists

The Technical Writing Workshop offers:

  • A refresher for writing skills for reports, proposals, presentations, technical papers, procedures, and policies.
  • A grammar and punctuation skills refresher.
  • Time-saving and accuracy-improving editing techniques.
  • Tips for helpful Microsoft Word® functions that can make the writing process easier.
  • Job aids that can help you write concisely and clearly.
  • Personal copies of both our Technical Writing Guide and the Handbook of Technical Writing for each participant
  • An opportunity for you to bring a current document project to work on during the course so that you can receive feedback from our technical writers.

Date: TBA
Time: 8:00 a.m. – 5:00 p.m. each day

Early-bird pricing: $795.00
Regular pricing: $895.00

Click here to register.


What’s Your Email Reputation?

Are you one of the 70% of people who receive too many emails? Do you send too many emails? Most of us have forgotten that the tool is secondary to the message.

Who should attend?

  • Anyone who uses email
  • Anyone who desires to use email more efficiently

The Email Workshop offers the following topics:

  • Managing email
  • Identifying the most effective way to communicate in an email
  • Using email when a phone call would be more expedient
  • Overusing the ‘Reply All’ function

Attendees will begin to use email in a more efficient and effective way without overfilling clients’ inboxes. In doing so, participants will be equipped to build a more positive and professional email reputation.


Organizational Development

Who should attend?

  • New supervisors or managers
  • Experienced supervisors or managers
  • Process improvement specialists
  • Technical or administrative team members

You will learn how to:

  • Build a transition toolkit.
  • Map a business process.
  • Design a performance-based recognition/reward system.
  • Improve performance so that everyday performance is best performance.
  • Incorporate the power of teams into your action plans.

Webinars

Email Etiquette Webinar

If you would like to host an Email Etiquette Webinar for your team, please contact info@sheaws.com or 713-723-9142.


Please contact us for additional information or if you would like us to visit onsite.