As an engineer, you need to frequently communicate with others through writing. Whether you need to explain the installation of equipment, operation of a facility, or maintenance of a component, it is critical to be able to deliver simple, clearly-worded directions. Or, maybe you find yourself striving to justify a design element to convince an…
Training Documentation for the Alternative Energy Industry Whether you deliver solar panels to homeowners or sell wind turbines to government agencies, cities, or farmers, consumers of alternative energy seek more than just your product: they need and expect support including training documentation and learning opportunities. The alternative energy industry continues to grow, which means your…
Pressure to Adapt Communication Strategies In the wake of the Coronavirus outbreak, healthcare practitioners, medical device manufacturers, and regulatory agencies have all been faced with the challenge of reevaluating their policies and procedures around patient-doctor interactions and communication. Consequently, the industry is witnessing a dramatic rise in the number of virtual consultations, more advanced telehealth…
Are you looking for validation to celebrate your love of a properly placed apostrophe? Look no further. National Punctuation Day is celebrated annually on September 24. The “holiday” (quotation marks used intentionally) was founded by Jeff Rubin, and is featured in Chase’s Calendar of Events. Even if you aren’t enamored with punctuation, we all have…
As many emails as most of us send and receive daily, there are always ways to improve our email writing skills. I’ve compiled some tips and tricks to make your emails concise and clear, without omitting necessary information. Email Writing Tip 1: When to Not Send an Email The first trick to sending an email…
What is Scribing? Scribing is arguably the most enduring profession in information management. Originating before a common era of literacy, scribes were employed to record the edicts of political leaders, help codify systems of law, and translate millions of pages of nuanced cultural texts that continue to influence the world today. In short, scribes were,…
Why have an Emergency Response Plan? Properly implemented safe work practices, hazard identification and mitigation, and preplanning exercises can drastically reduce the number of incidents in the workplace. Unfortunately, no plan is perfect, and no amount of human preparation can stop catastrophic and seasonal events like tornadoes, hurricanes, or natural wildfires. In these circumstances, the…
The Shifting Landscape for Healthcare The healthcare community has been changed forever due to the COVID-19 outbreak. As news began to spread of the seriousness of the virus and businesses started to close their doors, society began to experience significant disruption. Many industries are facing tremendous challenges, and healthcare facilities and hospitals are faced with…
What is plain writing or plain language? It may be easier to start with what plain writing is not. Plain writing is not simplifying all your documents to a certain reading level. It is also not a call to write condescendingly or provide a single format for all documents. Plain writing is a method of…
Key Steps to Write Better Pharmaceutical Documents Anyone who purchases a medication from a pharmacy receives educational materials about the medication and how it should be used. How can you ensure that the information needed by medication users or administrators (in the case of medical professionals or caretakers) is easily accessible and accurate? Whether you’re…