Call 713-723-9142

Archives

What is Technical Writing? A Beginner’s View

You know that person? The one who points out the punctuation errors in movie captions, or edits their church bulletin during the sermon, or sighs when you type “should of” in a group email? That […]

More

Usability Engineering for User Documents?

What is usability engineering? Usability engineering is based on cognitive research and the psychology of human behavior. Usability engineering for documentation reduces comprehension errors and therefore improves performance. What are user documents? Policies, standards, guidelines, […]

More

The $100 Million Hyphen

In 1962, NASA launched the Mariner 1 spacecraft, beginning what was meant to be a mission to Venus over the next several months. That mission, however, ended much sooner than anticipated—less than five minutes after […]

More

Five-minute Rule for When You’re Stuck!

As professionals we take pride in being diligent, resourceful, and capable in our working environments. Yet, despite years of experience and education, each of us will eventually encounter a problem that stops us dead in […]

More

Consider the Bigger Picture…

Let’s talk about the intersection of document design and writing. The appearance (design) of how information is conveyed can either enhance or devalue the validity of the subject matter of a document. Different types of documents […]

More

Five Tips to Beat Writer’s Block

Take a break There may be a very good reason that you don’t seem to be able to focus on writing: are you tired? Hungry? Is there another task you need to resolve first? Make […]

More

Content and Context: Writing With the Stroop Effect

How fast can you read the following words? Red Green Blue Yellow Purple Red Blue Yellow Purple That wasn’t too difficult, right? Okay, now try it again: Red Green Blue Yellow Purple Red Blue Yellow Purple […]

More