Emerging technology changes how businesses and individuals interact with each other, their communities, and the world around us. Without solid technical writing to back up these innovations, the technology may fall by the wayside as people fail to understand its purpose, benefits, or how to use it in a real scenario. Well-written documentation opens the…
If improved transparency, accountability, and business growth are central to your goals for 2026, it’s time to focus on Environmental, Social, and Governance (ESG) reporting. ESG reports are published, public documents that showcase the values that matter most to your organization, increasing transparency, trust, and investor confidence. In this guide, we explore the benefits of…
When was the last time you looked at your organization’s emergency procedures? If your business doesn’t have a set review schedule or hasn’t faced an emergency recently, those procedures could be severely out of date. Well-written, clear instructions save lives, reduce potential fines, and lower overall risk. Here’s a quick look at why you should…
Global supply chain disruptions can throw a wrench in your overall operations, slowing down shipments and reducing profits. However, clear, multilingual documentation in your back pocket can help you switch freight companies, reroute supplies, and get on the road to recovery faster while reducing confusion, fines, compliance issues, and accidents. Below, we’ve outlined how documentation…
If your business is undergoing rapid digital transformation, solid technical writing can be your springboard. It supports everything from process and tool adoption to safety procedures, while lowering overall risk and chance of errors. If you’re lacking well-written documentation, your organization could be facing inconsistent policies, confusion, fines, unhappy customers, and more. In this article,…
Skills gaps are a concern for all businesses and organizations as it results in mismatches between what employers (and potentially customers) need and employees’ knowledge and abilities. They can reduce productivity, profits, and customer satisfaction while increasing safety risks, stress, costs, and employee turnover. Keep reading to find out how you can identify the signs…
Cybersecurity breaches are on the rise. IT and security professionals believe AI-driven attacks are increasing (67%) and AI-powered malware is a serious concern. The cost is also rising. Statista estimates that we could see the global cost hit $13.82 trillion by 2028, up from $9.22 trillion in 2024. Without procedures, you could be putting your…
From Baby Boomers to Generation Z, employees bring distinct values and work styles and varying communication methods to the workplace, each shaped by their own experiences and the available technology over the past 8 decades. As a result, it’s all too easy for things to get lost in translation. However, employers can improve communication across…
Companies are investing heavily in artificial intelligence (AI) to help improve their efficiency and bottom line. However, for many, it’s causing ethical and privacy concerns. Governments have started to take note, with some states introducing legislation that could regulate the technology’s use. Existing regulations can also impact how your team can use AI. Your best…
Operational manuals show your employees or customers how to safely use, maintain, and troubleshoot products, equipment, or systems. However, if they’re not user-friendly, your readers could make dangerous mistakes, your equipment may be damaged, or you’ll find efficiency has dropped. When it’s time to develop or rewrite your operation manuals, we’ve provided some tips and…