What is the most efficient way for us to work together?
The most efficient way for us to work together is to establish a collaborative work schedule and prioritize time to invest in your project. There are different means to the end of an efficient work rapport, and we work with each of our clients to determine the best way to collaborate based on their schedule and project needs. At Shea, we have a proven document development process that we share with clients when determining the best method to complete their project goals, including:
1. Project planning
We have extensive experience in establishing project plans, schedules, and budgets based on a client’s specific documentation needs, and we are happy to help you determine the most efficient way to complete your documentation project. Beginning with a thorough outline of project expectations, schedule, and budget helps us exceed your expectations and establish an efficient work process from the start. Investing time at the outset of a project to coordinate schedules and align expectations saves time and money through the life of the project. As adjustments are needed, we work with you to make those updates, but having a clearly defined plan from the outset is a valuable resource in maintaining efficiency.
2. Location options
Some clients prefer the technical writer to work on site for ease of access and efficiency in making updates as the document subject develops. Most projects are completed with a few face-to-face working sessions and regular emails, phone calls, and status reports between major updates. We schedule our working hours to maximize efficiency and client availability to prevent delays caused by inaccessible information. We work with you to determine the best working rapport and when our time will be best spent completing specific tasks related to your project. The size of the project, the number of documents involved, and the number of technical writers and editors required all affect efficiency. At Shea, we know how to consider all these elements and create a plan that works for you and your specific project goals.
3. Valuing your time
Our goal is to work with you to find the best way to capture the information you need to communicate. Finding a way to best use your time and our skillset is a value added to all the projects Shea is involved in. For example: If there are source documents available, reviewing them in our office and taking time to formulate pertinent questions and determine potential information gaps before a face-to-face meeting to resolve any open comments or questions makes the best use of your time.
Rather than spending hours reviewing files together, we can put in the time in advance to formulate helpful questions and determine what information we need from you to progress the document. Formatting and editing are additional discrete tasks that we complete for you without using any of your valuable time. By working together to schedule the project tasks so that we work on pieces that do not require your direct involvement while you complete your other responsibilities, we create an efficient work process.