HOW WE WORK

Plan

Every project begins by communicating with our clients to define their desired scope, milestones, and criteria for a successful outcome.  

Assess

We explore all supporting information to identify any gaps, highlight content that can be reused, and recommend any adjustments to save time and costs.

Prepare

Editing and training resources are assigned to establish conventions, design prototype deliverables, and track metrics to confirm the project plan estimate. 

Edit

Our experts build complete drafts of your documentation, editing the language, tone, grammar, and mechanics to one standard regardless of the number of pages or contributors.  

Revise

We work with your team to resolve any outstanding questions and conduct our own Quality Assurance checks to finalize each deliverable and conclude the project.  

OUR PROCESS

Each project is achieved in five stages. Hover over the icons to see each stage.  

We take care to ensure you know the end state of your product before the final delivery, and use open reporting practices to help you track the value of your investment at each milestone.

   

 

FAQs

Shea Writing & Training Solutions (Shea) helps organizations turn complex, technical, and regulated information into clear, consistent documents and training. We work with your subject matter experts to create easy-to-use materials that support safe operations, compliance, and smooth knowledge transfer—especially in high-risk or highly technical environments.

Shea Writing & Training Solutions has more than 29 years of experience supporting highly technical industries with deep roots in the energy sector. Today, we serve a broad range of industries that rely on clear, accurate, and compliant documentation. These include: 

  • Energy and utilities   
  • Manufacturing and industrial sectors 
  • Software and information technology 
  • Construction and infrastructure 
  • Food and beverage 
  • Agriculture 
  • Aerospace 
  • Chemical 
  • Education 
  • Healthcare 
  • Government 

All writing is tailored to your audience, goals, and regulatory or brand requirements.  

Our approach adapts to evolving technologies, regulatory environments, and operational systems. 

Shea isn’t a one-person freelancer or a “template shop.” We’re a company of professional technical writers and training specialists who do this work every day. That means you get consistent quality, reliable turnaround, and a structured process for handling complex documentation. 

What sets Shea apart: 

  • Deep writing expertise across technical and regulated environments 
  • Real-world operational understanding (safety, field execution, and compliance needs) 
  • A proven documentation process for planning, drafting, reviewing, and controlling revisions 
  • Scalable support for large or multi-document projects—not just one-off deliverables 

Many clients treat Shea as a long-term partner and bring us in early on new initiatives because we make it easier to deliver clear, usable documents without pulling internal staff away from their core work. 

Technical Writing
instructional design and training
Training
Editing and Proofreading
competency, capability, and compliance
Capability and Compliance
scribing
Scribing
Crisis Management and Business Continuity
Documentation Management and Consulting

Contact us today and get a

FREE DOCUMENT ASSESSMENT