HOW WE WORK

Plan

Every project begins by communicating with our clients to define their desired scope, milestones, and criteria for a successful outcome.  

Assess

We explore all supporting information to identify any gaps, highlight content that can be reused, and recommend any adjustments to save time and costs.

Prepare

Editing and training resources are assigned to establish conventions, design prototype deliverables, and track metrics to confirm the project plan estimate. 

Edit

Our experts build complete drafts of your documentation, editing the language, tone, grammar, and mechanics to one standard regardless of the number of pages or contributors.  

Revise

We work with your team to resolve any outstanding questions and conduct our own Quality Assurance checks to finalize each deliverable and conclude the project.  

OUR PROCESS

Each project is achieved in five stages that are designed to reinforce consistency and quality in our products.  

 

Our experience testifies that efficiency is born from a clearly expressed plan with resolute follow through, so our process is structured with multiple checkpoints that facilitate transparency and encourage your feedback throughout development.  

 

We take care to ensure you know the end state of your product before the final delivery, and use open reporting practices to help you track the value of your investment at each milestone.   

 

Click here for our one-page Capability Statement
Technical Writing
instructional design and training
Training
Editing and Proofreading
competency, capability, and compliance
Capability and Compliance
scribing
Scribing
Crisis Management and Business Continuity
Documentation Management and Consulting

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