Is your team using generative artificial intelligence (AI) to benefit your energy company’s procedures? Large language models (LLM) can speed up drafting documentation, but you should never rely on it solely. You still need the human touch. Here are five questions you need to ask your business before you dive into making the most of…
Could your current (or lack of) documentation be putting your employees or company at risk? Could it be hurting your bottom line, employee experience, and customer satisfaction? Quality, well-written policies, procedures, and manuals are a must-have if you want to meet compliance requirements, client expectations, and annual benchmarks. In this article, we explore why professionally…
Behind any good AI tool is strong training data – and we are not talking just about spreadsheets. Large language models (LLMs) need to be able to communicate efficiently and effectively with users, all while providing accurate information and completing the desired tasks. They can only learn how to do that through quality training. Your…
If you use AI systems, you have likely come across a model generating information that appears credible at first glance but is completely incorrect on closer inspection. From inventing policies to guessing incorrectly, AI hallucinations can have serious impacts on organizations and their customers – especially when it comes to compliance documents. If you have…
Standard operating procedures (SOPs), explain how to complete repeatable processes and tasks with clear step-by-step instructions. When well-written, they improve efficiency, lower risk, reduce errors, speed up training, and promote consistency and safety. If your organization is lacking this type of documentation, we highlight exactly what you need to know about SOPs, why they matter,…
All companies rely on documentation, whether it’s a single business plan, contracts, simple work instructions, or hundreds of materials and processes. Technical writing services deliver content for organizations that match their unique needs while also focusing on consistency, clarity, grammar, compliance, localization, and more. In this guide, we breakdown the commonly offered services you’ll see…
In the first half of 2025, solar and wind power became the top source of electricity, surpassing coal. And since a vast majority (over 90%) of renewable power projects are more cost-effective than fossil fuel alternatives, the renewable energy industry is booming. However, in the face of growth and profits, renewable energy organizations can’t forget…
Emerging technology changes how businesses and individuals interact with each other, their communities, and the world around us. Without solid technical writing to back up these innovations, the technology may fall by the wayside as people fail to understand its purpose, benefits, or how to use it in a real scenario. Well-written documentation opens the…
If improved transparency, accountability, and business growth are central to your goals for 2026, it’s time to focus on Environmental, Social, and Governance (ESG) reporting. ESG reports are published, public documents that showcase the values that matter most to your organization, increasing transparency, trust, and investor confidence. In this guide, we explore the benefits of…
When was the last time you looked at your organization’s emergency procedures? If your business doesn’t have a set review schedule or hasn’t faced an emergency recently, those procedures could be severely out of date. Well-written, clear instructions save lives, reduce potential fines, and lower overall risk. Here’s a quick look at why you should…