Maintenance manuals are key to keeping your team safe and your operations running smoothly. However, they’re much more than simple instructions. With a comprehensive approach, you can highlight maintenance schedules, standardize processes, and improve training procedures – all of which reduce downtime and repair costs. Below we’ve provided some ways maintenance manuals help you increase…
To create comprehensive regulatory documentation, your organization can’t just gather few reports together that explain industry regulations and be satisfied with the result. Your documentation needs to focus on compliance, transparency, safety, quality, and accountability to truly serve your business, stakeholders, customers, and bottom line. Failing to meet your client’s expectations and your industry requirements…
When we think of fatigue, we might equate it to being tired. However, whether it is from a chronic condition or only one day of not getting enough sleep, fatigue can reduce reaction times, impair judgement, slow productivity, and increase the chance of errors, accidents, and injuries. In round-the-clock and high-risk industries, such as manufacturing,…
Offshore operations combine hazardous industrial tasks with a harsh, isolated environment. Small mistakes and unforeseen events can quickly escalate into serious incidents. Safety manuals can make the difference for your team and overall operations. In this article, we provide a quick overview of why safety manuals are so important before diving into 10 steps you…
Clear technical documentation is necessary for compliance and legal protection — but, at its core, it’s about protecting lives and improving safety. In high-risk industries, easy-to-understand documentation reduces injuries, increases efficiency, and lowers wear and tear on machinery. Below, we’ve highlighted just how clear information can make the difference and provided tips on writing your…
A reflection on our 2019 article In 2019, we published “Basic Principles of Technical Writing,” emphasizing the timeless elements that have guided our work since 1997. As we move further into 2025, we’re revisiting those same principles. Not because they’ve become outdated, but because their context has evolved dramatically. The tools, technologies, and expectations of…
You’ve likely heard of Search Engine Optimization (SEO) when it comes to marketing your business, but did you know you can use the same principles in your workplace to aid with internal documentation? By incorporating SEO into your documents, you make it easier for your teams to search for and find the content they need…
Technical writing teams can improve collaboration by using resources that fit their project and brand needs. By implementing the right tools, your team will be better able to produce clear and consistent content. Below, we’ve provided some examples of tools, resources, and strategies that can help your brand focus more on collaboration within technical writing.…
Confusing and complex technical documents can lower productivity, cause user frustration, and result in accidents and injuries. However, by using minimalist writing, you can get the important ideas and steps across in a clear and concise manner. Below, we’ve outlined what you need to know about minimalist writing, its benefits, and how you can start…
Organizations need technical writing to explain complex processes to end users. However, in many cases, a larger focus on user experience (UX) writing instead could meet your audience’s needs and reduce calls to support. Here are some situations in which you’ll want to transition from technical writing to UX writing. Technical Writing vs. UX…