When it comes to internal documentation, you are likely to hear the words “process,” “procedure,” and “policy,” sometimes even” interchangeably! But they represent three very different things! In this post we’ll cover exactly what you need to know about “the three P’s” and how important each one is to your organization. What is a…
Have you found that many of your employees don’t use your in-house procedures? Even if you’ve asked them why, they may have only answered, “It’s confusing.” But what makes many organizations’ procedures so confusing? Often, lack of editing is the culprit. Failing to proofread and edit your manuals, procedures, and other documentation is likely resulting…
You may not notice it during your day to day, but technical writing is likely in every aspect of your business. From the employee handbooks to product descriptions, it’s central to your core operations. That’s why accurate documentation is essential to success. But should you tackle it yourself or outsource the work? Here are three…
Let’s talk about procedure writing and why having user-focused, accurate, clear, and concise procedures is so important for tasks related to your business. First, what are procedures? Procedures are user-enabling documents; they provide information to a user or users that facilitate the performance of a task or set of tasks consistently, accurately, and most importantly,…
The professional writers at Shea bring you another Timely Tip: 8 Ways to Increase Your Productivity with Google Docs. You may already be using Google Docs for your writing needs, but are you using it to its full potential? You could be missing out on some vital features that could increase your productivity by miles!…
When it comes to your organization, you need a lot of documentation completed before you can even open the doors. Two such documents you may need are standard operating procedures (SOPs) and work instructions – but which is the better option for your business? We’ll run through the basics of each, let you know who…
If your company is in need of documentation, you might be asking, “Just how long will it take to develop my documentation?” While this may seem like a straightforward question, it’s not a very easy one to answer without knowing the project you have ahead of you. However, here are some factors that can help…
When was the last time your operation manual was updated? Has it been months, years, even a decade? If it has been over a year, it’s likely out of date and in desperate need of some revisions. But why should you update your operation manuals, even if “only a few things” are no longer relevant?…
EPC, or Engineering, Procurement, and Construction, is a delivery model that is based entirely on a contract. It’s a necessity for some projects in oil and gas, but what does it actually mean for your organization? And does it help to have a technical writing team during the process? We cover everything you need to…
The Engineering, Procurement, and Construction (EPC) project of your facilities are complete! Now what? The subsequent phases in an EPC project are Pre-Commissioning, Commissioning, and Startup. To ensure these phases go smoothly, it is essential to understand the documentation process. Having a Commissioning, Startup, and Operations (CSO) Technical Writer by your side during these processes…