The Colonial Pipeline Co. was recently in the news due to a cyber attack. This incident brought cybersecurity and the entire pipeline industry into the spotlight. Every business and organization absolutely needs a cybersecurity strategy, and it’s especially important for major networks like pipelines and utilities. What Happened in The Colonial Pipeline Co. Attack? The…
Did you know that focusing on increased customer retention by only 5% can result in a huge increase of profits? Or that it can cost 5x more to acquire a new customer than to keep an existing one? Prioritizing customer satisfaction can bring huge benefits to your business and bottom line; not only will it…
The 11th Annual ClearMark Awards are just around the corner and our very own Evalyn Shea is one of the judges! Curious about the awards, the judging criteria, or the award ceremony? We’ll cover it all here—just be sure to check back for the winners! What are the ClearMark Awards? The ClearMark Awards from the…
National Hurricane Preparedness Week kicks off on May 9th and runs until May 15th this year. Both individuals and businesses need to be prepared in the event of a hurricane or other natural disaster. You’ve updated your policies for COVID-19, but are they still viable if a hurricane struck your business or employees’ homes? …
Is it time to improve your technical writing skills? The talent can be used for a variety of different purposes, including writing employee handbooks, procedures for work and safety, equipment manuals, and more. However, learning to write well does tend to be a bit more difficult than many people realize. If you want to brush…
One of the newest resources to be introduced to the Renewable Natural Gas (RNG) industry is biogas. Although there are obvious benefits to biogas, there are still relatively few operating systems taking advantage of this energy, with only 2,200 systems currently active in the United States. This is estimated to be only 20% of the…
Happy Tolkien Reading Day! My first experience with J.R.R. Tolkien was not on a temperate spring day like March 25. Rather, I first picked up a Tolkien novel because of an assigned summer reading project during the stifling season before my freshman year of high school. I procrastinated completing my summer reading, choosing to while…