Shea writing explains the differences between, policy, process, and procedure.

Procedures, Processes, and Policies

When it comes to internal documentation, you are likely to hear the words “process,” “procedure,” and “policy,” sometimes even” interchangeably! But they represent three very different things! In this post we’ll cover exactly what you need to know about “the three P’s” and how important each one is to your organization.   What is a…

No One Uses Our Procedures. Why? The writers at Shea Writing and Training Solutions explain why procedures can be confusing.

Why Does No One Use Our Procedures?

Have you found that many of your employees don’t use your in-house procedures? Even if you’ve asked them why, they may have only answered, “It’s confusing.” But what makes many organizations’ procedures so confusing? Often, lack of editing is the culprit. Failing to proofread and edit your manuals, procedures, and other documentation is likely resulting…

Procedure Writing Company- Shea Writing and Training Solutions

Procedure Writing – It’s important.

Let’s talk about procedure writing and why having user-focused, accurate, clear, and concise procedures is so important for tasks related to your business.    First, what are procedures?   Procedures are user-enabling documents; they provide information to a user or users that facilitate the performance of a task or set of tasks consistently, accurately, and most importantly,…