Call 713-723-9142

What is Technical Writing? A Beginner’s View

You know that person? The one who points out the punctuation errors in movie captions, or edits their church bulletin during the sermon, or sighs when you type “should of” in a group email? That […]

Learn More


Basic Principles of Technical Writing

Every now and then, we need revisit the basic principles of technical writing. Since we started in 1997, the basic principles of technical writing have stayed the same, even as the modes of communication change. […]

Learn More


Intuitive Interface

Usability Engineering for User Documents?

What is usability engineering? Usability engineering is based on cognitive research and the psychology of human behavior. Usability engineering for documentation reduces comprehension errors and therefore improves performance. What are user documents? Policies, standards, guidelines, […]

Learn More


Employee Training Manual Development - Shea Writing & Training

How to Onboard New Employees Quickly in Your Manufacturing Facility

One of the most frustrating aspects of running a manufacturing facility is losing people from the lines of your production floor. If you don’t have the right people in the right place, you risk missing […]

Learn More