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Where is this document? Part 2

Team Leader: Now that we have an organized and intuitive folder structure, can you send me a copy of the electrical standard for digging trenches at the Texas Facility in Houston? Team Member: Sure, since […]

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Where is this document? Part 1

Team Leader: Can you send me a copy of the electrical standard for digging trenches? Team Member: Sure, what’s the document number? Team Leader: I don’t know—maybe it’s ABC123? Team Member: What server is it […]

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Consider the Bigger Picture…

Let’s talk about the intersection of document design and writing. The appearance (design) of how information is conveyed can either enhance or devalue the validity of the subject matter of a document. Different types of documents […]

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You’ve Got Mail!

Remember the sound of those famous words coined by AOL in 1989? In those days, we logged into our personal computers, waited for the agonizingly slow dial-up internet to connect, and anxiously anticipated receiving electronic […]

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